(HarvardBusinessReview) In a recent global study of more than 1,000 companies at the forefront of implementing AI systems, researchers from Accenture have found that the greatest performance gains are achieved not when machines are used to replace employees, but when they are deployed to work alongside them. In such collaborative relationships, people help machines become better, and machines enable people to achieve step-level increases in performance. The authors of this study are H. James Wilson is a managing director of Information Technology and Business Research at Accenture Research and Paul R. Daugherty, Accenture’s chief technology and innovation officer.
Their analysis has uncovered that entirely new categories of jobs are being created. Just as the internet revolution ushered in completely novel jobs — for example, web designer and search-engine optimization engineer — so will the new era of AI. Telsa, for instance, is recruiting robot engineers, computer vision scientists, deep learning scientists, and machine learning systems engineers.